Why is having a close relationship with your client’s lender important?
In this new market, many new regulations and guidelines are in place to protect the client in the lending world.
The biggest point here is full disclosure. The new Good Faith Estimates have to be very accurate, and in some cases, once things have been disclosed, there is no room to make changes. Any re-disclosing, for any reason, has to have enough time to be reviewed and approved and have documents re-drawn. This eliminates surprises at the closing table.
To me, a close relationship is defined by clear communication, from email to phone calls, on the side of both the lender and agent. Most of all, communication from the lender to the client and agent is paramount, as in most cases this transaction is the largest in the client’s life and can be daunting. Having a close relationship with your lender, and an open and communicative lender, puts your client at ease and makes you look good. We are the experts in this game, and we need to help our clients to understand everything that is going on and be sure that their best interest is our common goal.
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